From invisible to cited in category prompts
Challenge: A mid-market project-management SaaS ranked on Google but barely appeared when buyers asked ChatGPT “best tools for remote teams” — competitors owned the AI shortlist.
Metis workflow: Daily probes on category prompts across ChatGPT and Perplexity showed rivals cited 5× more often. The knowledge graph surfaced missing differentiators. Content Agent shipped GEO-scored comparison pages; knowledge sites published structured entity data on their domain.
Outcome (example): Weighted visibility climbed from 31 to 48 over 8 weeks; citation rate on branded prompts increased 4.6× in the next probe cycle.